Service Update

Our service is continuing to accept referrals and offer face to face appointments to children and young people during COVID19.

Our workers work with children and young people and their parents/carers to reduce risk around spreading the virus, for instance:

  • maintaining 2m distance during sessions
  • going for a walk
  • meeting in the garden
  • checking in before we go on a visit if anyone is experiencing any symptoms or self isolating.

We are able to do sessions over video calls where children and young people and their parents/carers prefer, or it is not appropriate to visit in person.

Are you worried about yourself or someone else during lockdown?

With schools being closed you may feel that there is no one to tell if you are feeling unsafe or scared, or are worried that a friend is feeling unsafe or scared.

But don’t keep it to yourself. Norfolk Safeguarding Children Partnership have developed a text and phone line for you to use during COVID19.

Text on 07480 635060

Call on 0344 800 8029

Other sources of support during lockdown:


MAP have a freephone advice line and email support for young people aged 11-25 throughout Norfolk

Call or email them if you:

  • Need food
  • Are worried about money and debt
  • Need advice about housing or benefits
  • Don’t know where to get help for other problems or worries

0800 0744454

Open 10.30 am – 5.30 pm Monday to Friday (except bank holidays)

To find out about all the things they provide advice and support on go to



Need support to get sexual health screening and treatment, contraception or sexual health advice?

Call 0300 300 3030

Young Minds

Feeling anxious during lockdown or struggling to self-isolate?

It is normal to feel anxious and there is support available. For more information and ideas of what you can do visit Young Minds website


Worried about something online?

Many of us are spending more time on our devices during lockdown.

Are you worried about online sexual abuse or the way someone has been communicating with you or someone you know online?

Have you seen something that makes you feel unsafe or scared?

Report it safely and securely to CEOP: